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AI Integration and End-of-Era Announcements

  • Writer: Damian Burgess
    Damian Burgess
  • Aug 8, 2023
  • 5 min read

August delivered a mix of forward-looking innovations and some nostalgic finales in digital marketing. One major theme was the creeping influence of AI into various platforms and how marketers harnessed it, while the other was prepping for transitions – like Universal Analytics’ final days and Twitter’s ongoing evolution into “X”. It was a month of looking ahead while tidying up the past.



On the AI front, Google kept the ball rolling from the prior months. In August, they began rolling out AI-generated summaries on YouTube (for some English videos) to help viewers quickly grasp content. Essentially, YouTube’s AI could produce a short blurb for a video. For content creators and marketers, this meant potentially better discoverability – if the AI summary includes key terms, it might improve search hits. We quickly checked our clients’ YouTube channels; those with lots of how-to videos or long webinars benefitted from these auto-summaries. We updated video descriptions to ensure the AI had rich info to work with, basically giving it fodder to create accurate summaries. The broader picture: YouTube was becoming more interactive and useful, signaling that video SEO (vSEO) was something to take seriously. In August, we started adding transcripts and more metadata to videos in anticipation that YouTube/Google’s AI features would use them.


Another AI/automation boost came for advertisers on Google Ads – they announced plans to replace Similar Audiences targeting with more AI-driven solutions by the end of August. Similar Audiences (Google’s version of lookalikes) were being deprecated in favor of automatically targeting users with AI via PMax and Display campaigns. We adjusted client campaigns accordingly: making sure our seed audiences (e.g., converters, site visitors) were robust so Google’s AI had good data to work from. And we monitored campaign performance closely during the transition. For most, the impact was neutral or positive – Google’s machine learning had matured to a point where manual Similar Audiences weren’t as vital.


Over at Meta, August saw further integration of AI. Notably, Meta’s “Code Llama” (an AI model for coding) was released to the public, but more relevant to marketing was news that Meta was working on AI chatbots with personalities (e.g., a travel assistant, a shopping guide) for Facebook/Instagram. We didn’t see them live yet, but we started brainstorming with clients how they might leverage such bots if/when available – like an AI stylist on an apparel brand’s IG profile answering DMs about outfit choices.


Shifting from AI to analytics: the big one – Universal Analytics (UA) officially stopped processing data on July 1, 2023, which meant August was the first full month where GA4 was the only game in town for most. Some laggards who hadn’t migrated felt the pain in August, realizing they lost data. We had thankfully migrated all our clients earlier, but spent August doing deep-dive GA4 training with their teams. There was a learning curve: how to create custom reports, understanding new metrics like “Engaged Sessions,” and using the Explore tab for funnels. One positive trend, GA4’s connection with BigQuery was paying off – we could run advanced analyses (like predictive lifetime value) which impressed clients. August solidified GA4 as not just a replacement, but a powerful upgrade if used right. We helped a client discover through GA4 analysis that a particular referral partner was sending low-engagement traffic, something UA hadn’t made obvious. They shifted partnership strategy accordingly.


Meanwhile, Twitter’s transformation to X accelerated. By August, the Twitter bird logo was replaced with the X, and Elon Musk’s vision of an “everything app” was slowly materializing. Features for long-form posts and expanded video were introduced. For marketers, it was a tad confusing – do we still call them tweets? (Officially, Musk wanted “posts on X” but old habits die hard.) We updated our social media guidelines to reflect the changes in branding and encouraged clients to view X/Twitter not just as a microblog, but as a place for diverse content formats. If X was pushing video, we’d experiment with short video clips in posts. If longer text was allowed, maybe share a whole recipe or case study thread that previously we’d host on a blog. Adaptability was the name of the game.

August also emphasized Core Web Vitals & SEO in interesting ways. Google’s Chrome User Experience Reportshowed overall improvements in INP (Interaction to Next Paint) thanks to sites optimizing their pop-ups and scripts​. This indicated many heeded Google’s earlier hints. We worked on remaining stragglers among our clients’ sites: compressing images, deferring offscreen scripts, etc., to ensure fast interactivity. Also, Google’s August Core Update rolled out – it was mild for most, but some affiliate-heavy sites got hit, reaffirming thatoriginal, valuable contentwas key.


On the content marketing side, an interesting trend was a resurgence in long-form content. Perhaps as an antidote to fleeting social posts, we saw many brands (including our clients) investing in comprehensive blog posts, whitepapers, and guides in August. Possibly it’s because users dissatisfied with noise on some social platforms sought substantial info elsewhere. We certainly pushed this for SEO: long, well-structured content tended to rank better and feed Google’s AI (SGE) quality signals.


Another development: Pinterest launched its “Premiere Spotlight” ad for the home feed (a prominent placement for 24 hours). For retail and CPG clients, we looked at Pinterest anew – it’s often underrated, but with other social platforms in flux, Pinterest’s stable, intent-driven user base looked attractive. One client, a home décor e-tailer, resumed Pinterest ads with our encouragement in August, focusing on the upcoming holiday planning season. Early signs showed strong ROI due to less competition there.


How we leveraged our expertise in August: One example stands out. A multi-location healthcare client was concerned about migrating to GA4 and losing their historical data insights. In August, we compiled a GA4 performance dashboardblending data from July-Aug with their UA data from earlier in 2023 for context, using Looker Studio. We pulled in conversion trends, source/medium comparisons, etc., and set it to auto-update. This gave them continuity – they could see, for instance, that organic search appointments in Aug 2023 were up 10% vs Aug 2022 (even though those were different analytics systems, we normalized the metrics). This professional solution (with a bit of technical wizardry) saved their team lots of headache and built trust that GA4 could be molded to their needs. They joked that we made GA4 “not scary” – music to our ears.

We also found playful opportunities in serious updates. For example, when X (Twitter) changed its branding, one client (a fintech startup) was worried about user confusion. We suggested a lighthearted mini-campaign: a Twitter/X glossary post – “Tweet = Post, Retweet = Repost, Followers = Subscribers… but our commitment to you = Unchanged!” It turned a potentially confusing change into a human moment with their audience.


August 2023 epitomized the industry’s evolution: old tools phased out, new tools coming in, and adaptability required at every step. We guided businesses through the GA4 switchover, ensured their sites were ready for the next wave of search and speed updates, and helped them remain grounded during social platform upheavals. Our multi-domain expertise (analytics, SEO, social, ads, design) meant we could connect the dots: e.g., using SEO insights to inform content for social, or using GA4 data to retarget via ads more smartly.


By the end of August, our clients were not just coping with change – they were capitalizing on it. They had shiny new GA4 dashboards giving them clarity, streamlined websites ready for peak Q4 traffic, and a solid presence across both legacy and emerging social platforms. That’s the power of partnering with a team who’s both ahead of trends and adept at execution. We closed out the summer ensuring every client was geared up for the rest of 2023, with strategies as dynamic as the digital landscape itself.

 
 
 

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